Privacy Policy

1.0 DEFINITIONS

These definitions explain the terminology used throughout the Privacy Policy:

1.1 “Site” refers to the website available at www.alexdcoach.com.

1.2 “User/you/your” refers to any person who is visiting, viewing, downloading, using, or in any other way interacting with the Site or downloading its content regardless of the actions taken.

1.3 “We/us/our” refers to Alexandra Dimitrovici, the website, and any affiliates.

1.4 “Service” refers to the coaching services rendered by Alexandra Dimitrovici through booking on the Site or via the contact form.

1.5 “Privacy Policy/Policy” refers to the present document governing the rules of collecting, using and storing information provided by Users and Clients of Alexandra Dimitrovici’s services. This document is available at www.alexdcoach.com.

2.0 GENERAL PROVISION

The privacy and security of your personal information is of utmost importance to us. We believe in transparency and that you have a right to know how your personal information is treated. By entering and using this Site, you agree to the terms of our Privacy Policy, and any other applicable laws and internet policies.

Any personal information gathered from you through this Site, being name, email, or any other information you have chosen to provide, through the contact form, is considered to be with your consent as you voluntarily provided this information, and is used solely for the purpose of contacting you with the information that you have requested relating to our coaching Services, and for no other purpose.

3.0 INFORMATION

3.1 Type of information collected

We receive, collect and securely store any information you enter on our website or provide us in any other way.

By visiting our Site, we automatically collect some non-personal information regarding your computer or mobile device. We may collect use “cookies” in order to improve your experience and provide you with better service. Every internet user can deny access to cookies through their browser settings. We may also use software tools, or third-party services such as Google Analytics to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information is considered “Non-Personal Information”.

We also collect personally identifiable information (“Personal Information”) (including name, email, password, communications); payment details when a purchase if made on our website (including credit card information), comments on blog posts and testimonials.

3.2 How the information is collected

When you book a session with us on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3.3 Why we collect this information

As mentioned briefly in section 2.0 above, we collect Personal Information for the following purposes:

To provide and operate the Services;
To be able to contact our Users with general or personalized service-related notices and promotional messages via a newsletter;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

3.4 How the information is stored, used, shared or disclosed

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by us adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Your information might be shared with appropriate law-enforcement agencies government entities or following a court order. We may disclose or access information whenever we believe the law requires it, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraudulent activities, or if we consider it necessary to maintain and improve our products and services offering.

All your information will only be accessed by me. I will not sell, share or use your information in any way other than as outlined in this Privacy Policy.

5.0 MISCELLANEOUS

5.1 The Site is owned by Alexandra Dimitrovici, with its legal address located at 12 672 Raîche Street, Montreal, Quebec, Canada H9A 3H9. Alexandra Dimitrovici can be reached at 1(514) 686-8037.

5.2 By accessing the Site you confirm that you have read, understood and agreed to the Privacy Policy, and other applicable internet policies or applicable laws in effect. If you do not agree with any part or all of the Policy, you should not use this Site.

5.3 By accessing the Site or using our Services, you attest that you are at least at the legal age in your own jurisdiction. You confirm as well that you have legal capacity to purchase the Services offered on the Site and/or enter into any binding agreement.

5.4 This Policy is governed by and construed under the laws of the province of Quebec, Canada, without regard to its conflict of law provisions, as it applies to agreements entered into and to be performed in Canada by Canadian residents. User and Alexandra Dimitrovici both agree to submit to the non-exclusive jurisdiction of the courts in Montreal, Quebec, Canada, for the resolution of any conflict arising out of or in connection with this Policy.

5.5 This website may contain links to websites owned and operated by third parties. If you use these links, you you do so at your own risk. These links are provided for your information and convenience only and are not an endorsement by Alexandra Dimitrovici of the content of such linked websites or third parties. Alexandra Dimitrovici has no control over the contents of any linked website and is not responsible for these websites or their content or availability. Alexandra Dimitrovici makes no warranties or representations, express or implied about such linked websites, the third parties they are owned and operated by, the information contained on them or the suitability or quality of any of their products or services. Alexandra Dimitrovici accepts no liability for any damage or loss, however caused, in connection with the use of or reliance on any information, material, products or services contained on or accessed through any such linked website.

5.6 We reserve ourselves the right to change our Privacy Policy at any time without prior notification. The most current Privacy Policy is always available on Site with the effective date written at the bottom of the page.

5.7 If you have any questions regarding our Privacy Policy and how the information is handled, feel free to contact me at alex@alexdcoach.com.

Last updated on January 5th, 2022